This Privacy Policy explains what personal data eivissa ("we", "us", "our") collects when you visit eivissa22.com or place an order, why we collect it, and what rights you have over it. eivissa22.com is operated by Transalpino JLR Ltd (trading as eivissa 22), a company registered in England and Wales under company number 15378256, registered office 100 Great Homer Street, Liverpool, L5 3LF — the data controller for the personal data described below.
When you browse the site, place an order, contact us or sign up to our mailing list, we may collect: your name, email address, postal address, phone number (if given), order history, and messages you send us. When you pay, your card details are collected directly by our payment processor, Stripe — we never see or store your full card number.
We use your information to process and deliver orders, handle returns and customer service queries, send order confirmations and shipping updates, and — only if you've opted in — send marketing emails about new drops and offers. You can unsubscribe from marketing emails at any time.
Our site uses cookies required for core functionality, such as remembering the contents of your cart during checkout. We don't use cookies to build advertising profiles of visitors.
We share the minimum data necessary with trusted partners who help us run the site and fulfil orders:
We don't sell your personal data to anyone.
We keep order information for as long as necessary to meet our legal and accounting obligations, and marketing data until you unsubscribe or ask us to delete it.
Under UK data protection law, you have the right to ask us to: confirm what personal data we hold about you, correct inaccurate data, delete your data, restrict or object to how we use it, and receive a copy of your data in a portable format. To exercise any of these rights, get in touch or email orders@eivissa22.com. If you're unhappy with how we've handled your data, you also have the right to complain to the UK Information Commissioner's Office (ICO).
Our site is not directed at children, and we don't knowingly collect personal data from anyone under 16.
We use reasonable technical and organisational measures to protect your personal data, and rely on trusted, established providers (Stripe, Netlify) for payment processing and hosting, each of whom maintain their own security standards.
We may update this Privacy Policy from time to time to reflect changes to our practices. The version published on this page is the one that applies.
Questions about this policy or your data? Get in touch or email orders@eivissa22.com.